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IELTS GUANGZHOU

One of the projects I have worked for over a year to develop is an IELTS training program in Guangzhou in conjunction with Broadlearn and Queensland in Australia. Using Cambridge and Queensland University content (fully licensed) I am delighted to be part of this project.
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American Professor in China,Teaching in China

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Why I am quitting Apple

A friend of mine asserted yesterday that Michael Arrington’s decision to end his courtship with Apple was in part due to a negative mindset created by recent attacks on his journalistic and personal integrity (Twittergate, LeWeb), the stalking and threats he says cost thousands of dollars to counter and the huge bulls-eye that every bombastic public figure, from Perez to Loic  pins on every time they post an opinion. I thought it a bit too much info and a bit too personal a view from someone who has never met Arrington. I haven’t met him either, but, I digress….I am writing this post to agree, free of psychoanalysis, with Arrington, albeit for a few more reasons.

Most of us who have used Apple products since the days of Pong feel a special, though almost unnatural, attachment to our sleek, fashion conscious companions. But, of the four loves, romantic is the most fragile even though it has taken me months to decide to pack Apple’s bags. They are now filled with hundreds of adapters I can no longer match to the devices they were meant to support–and I’ll leave them on the curb for one of my Chinese neighbors who needs to replace some long, lost proprietary AC plug….  Yes, I have long wanted to break it off with the brand that, had I not allowed myself to be seduced by, could have spared me the dough for a new car or a down-payment on an apartment while leaving me plenty of cash for several Dell desk and laptops. Damn, it is like a relationship with a shoe crazed character in some sitcom, isn’t it?

All kidding aside (for now), my distrust of Apple after meeting an Asian Apple executive from Singapore who euphemistically asserted that Apple was “not a very CSR minded company,” but if I ever contacted him that he would “see to it personally” that three charities, for whom I serve as a board member. could buy from Apple at a discount as long as they did not publicize the good deed. I understand: A company like apple might well be inundated with requests from Slumdogs looking to better their lots and after all, that it what Foundation money is for:  Allowing cash-strapped NGOs and NPOs to feel better that they supported the world economy by purchasing their MACs at full price. Apple’s Asian office has returned neither my phone calls nor emails.

Then, I met the guys at a local Guangzhou authorized repair center who fixed a cracked screen with a used one and charged me retail, at the same time they installed a bogus Parallels and Windows platform in my Macbook Pro–also at cost.

Then after buying my iPhone I found I was locked out of buying music on iTunes (and a podcast I wanted to hear by Stephen Fry) because I now reside in China– heaven knows we cannot get pirated music anywhere except iTunes here.I cannot even buy a ringtone, or add video capability to my dismal excuse for a camera, without “cracking” my phone or buying the new and financially improved model with features my friends have had for months on their bootleg versions…

Dropping the Google Voice development (Arrington’s chief beef) did not bother me, other than to signal that if Apple will bend  to AT&T to save it a few bucks in VOIP losses they will certainly kiss the PRC’s asks for blocking and censorship demands in the Chinese market. I don’t need any more difficult a time accessing the net, thanks.

Fake iPhone

And now they have entered into the dark side of brand gaffe creations generally reserved for companies like Sony and have remained silent (the old maxim of the law was “Silence gives consent”) about important issues regarding the reported suicide of a worker at Foxconn, Apple’s manufacturing partner in China, who has been under investigation before for worker abuse. The worker claimed  he was beaten by security personnel after he reported that a prototype of a new generation iPhone had disappeared. Apple showed incredible insensitivity and arrogance by letting Foxconn pay a paltry sum in compensation for his death, and worse yet, gave an Apple computer as part of their sad mea culpa deal.

I am done with Apple and headed to any company that looks to be more socially aware and less like a well- traveled mistress of conceit, repression and greed.

Beijing,Censorship,China Business,China Economics,China Editorials,Human Rights,Human Rights China,In the news,Taiwan,Twitter

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You must go home again…

“Loneliness is and always has been the central and inevitable experience of every man.”

Thomas Wolfe


I generally solicit views on current events from my students during the first few minutes of a class. It allows them to decompress from submersion in previous courses, informs me about what is current in Chinese student circles and points up, by their unintended omissions, what news as been missed by them via censorship or time constraints. During “current events” this week we reviewed, the “Great Spoon Heist” on campus: It seems that 500 stainless steel spoons had vanished and now the students are forced to eat from utensils with holes drilled in their bellies–which is now kinda tough on the soup lovers I am guessing. And students also told me of the Sakura scandal at Wuhan University–nationally revered for its lush greenery and traditional architecture– in the north of China. Last week a mother and her daughter were run off of campus and vilified on the Internet for taking pictures while dressed in Japanese Kimonos in front of the famed Sakura trees. They were the on the receiving end of local wrath for ignorance regarding the history of the blossoms.

Sakura were first planted by the Imperial Japanese Army occupying the campus during the war years because they were homesick (Thankfully, instead of acts of rape, pillage and plunder they planted flowers and I am guessing did not wear Kimonos to do it…), but those particular Cherry Blossoms died some time later and the Japanese government, so I am told, sent more later as a gift and the remaining 60 or so trees now attract tens of thousands of visitors annually who admire their beauty–and manage to stay a sight more sober in the process than do the Japanese during their viewings in Japan…**

After current events I then told classes about my recent flight into Bangkok, where I was headed for medical treatment, during which time I noticed that the man in the seat next to me reading a Japanese newspaper. Since I am accosted 2-3 times a week for impromptu English practice– and end up feeling more like a parrot than a professor–I thought I’d mediate my 40-year old discomfort with flying and get in some language practice by chatting him up. He surprised me: quickly after he recovered from the shock of a white male on a flight to Thailand from China speaking Japanese he used my earnest attention to tell me of the woes of a Japanese expat living in China. He missed his family, still in Tokyo, had trouble making friends with Chinese nationals (imagine that) and told me how weary he had become of frequent trips to Thailand required by his position. He would never have shared his grief, for sake of losing face or not appearing strong, with a native Japanese, and seemed increasingly happy as he spoke. After his confessional experience he left the plane devoid of the sullen look he had carried on as baggage.

I recognized the look on his face: He was in the midst of haggling with what I have come to call Expats Syndrome. It is depression brought on via cultural disconnection. We all go through it at one time or another and it can steel our resolve or send us headlong into the cultural abyss. It is a a lack of grounding that finds us grasping for tethers–some healthy and some not.

Gestalt Therapist and Holocaust survivor Fritz Perls once observed several children on a beach each react differently to an incoming wave (glee, flight, terrified incapacitation…) and theorized that we are all genetically predisposed to react differently to stressors.  In addition to the excitement and challenge of living abroad, expatriate adventures can be a bit fugitive, solitary and hence stressful regardless of whether you are visiting a far shore to spiritually conquer, study, invade, visit or do business with the natives who reside there.  In recent weeks I have watched expats cope with waking up in a darkening economic environment by engaging in extramarital dalliances with alcohol or women, depression that has functionally paralyzed them or through fleeing homeward toward Europe Canada or America…. Conversely, One British friend in Hong Kong who recently has lost a substantial portion of his business to a partner company’s reorganization took the loss like a true entrepreneur and announced to me: “We have had a bit of a set-back.”  It was not British stoicism or stiff-upper-lip behavior, but rather a declaration of war by an emotionally well outfitted businessman who will certainly outlast any opponent.

Once outside of themselves again and the country they adopted or were sent to explore, many of my friends find themselves more disoriented than ever before. Being disconnected, even for a few months, from the indeterminate and comforting familiarity of the constellations of their youth or most recent native home can render the sights and sounds there unrecognizable. TV shows have gone off the air ( I have been gone so long I am still mourning the loss of Cheers and MASH), schools have closed, businesses have shuttered and friends moved on or passed away. As an aside: during my first trip back to America in three years recently passed by Ft. Ord, where I did military basic training, and saw that a school had replaced the wooden barracks and later learned that there was little left of the the 1/2 billion dollar Mississippi ammunition plant where I had served as XO in the late 70’s–it’s been in mothballs for more than a decade. It is hard to describe the waves of mortality that vibrate their way through every wrinkle and scar you have earned in the years since those times and harder to explain how foreign you can suddenly feel in your own country.

When I reached my hotel room in Thailand I discovered an article in the International Herald Tribune about foreigners who, because of the cost of overseas postings, had been called home early by cost conscious companies, and were wearied and disoriented upon their return even though their assignments had been short. The story was fundamentally a critique of businesses who do not prepare expats for re-entry….

Several years ago I visited Angel Fire New Mexico and the Disabled American Veterans Vietnam Memorial there. It is built on land considered sacred to Indians and the spot where a ceremonial march for Vietnam returnees was held and at its conclusion veterans were initiated into traditional tribal rituals normally reserved for Indian warriors returning from battle. “Native Americans” were wise enough to know that transitioning back to society required care, diligence and ceremonial reintroductions what for others might be seen as mundane. I think the huge number of homeless and jailed veterans is due in large part to our neglect of returnees and a misguided belief that they can safely reintegrate after experiencing months or years of traumatic events. The veterans who took part in that long march still talk of its healing virtues.

As more warriors return from battle, more economic refugees land on Chinese shores and more western sea turtles head back to their nesting grounds there will be problems. And while the Chinese use an idiom that admonishes us against the danger of having a foot in two boats, I argue that we must stay grounded in our home culture via news, music, movies, art, conversation, books, or blogs while slowly immersing ourselves in a new one. We all cannot be as strong as my friend in Hong Kong and while we well may be hard-wired as to how we’ll respond to stress, but we can mediate the magnitude of our reactions by keeping tethered somehow to home. I just came out of a numb sleep brought on by being ill and having little to grasp onto for comfort, but I am a very lucky veteran traveler who has amazing, loving, keen observers as friends. They threw a line into the abyss. I wish this kind of good fortune on others.

We must go home again, if only virtually, from time to time…

More in a part II

**related Cherry Blossom stories: CHINA SMACK (with hilarious comments by readers below the story) and the

East South North West Blog

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Hostage Situations: Culture, Charity, and Cures

A few years ago a Washington DC taxi driver, Timor Sekander, a survivor of the Afghan war  with Russia, saved my emotional life by sharing the pain of his losses–a father, and two brothers–with me,  a stranger, looking for answers en-route to the Vietnam Memorial. He turned off his meter and spent two mercurial days introducing me to dozens of grateful refugees who mediated their memories and healed their common wounds by helping each other survive everyday challenges through trade, fellowship and commerce in a country not yet sure how to appreciate their talents or accept their presence.

On yesterday I engaged in a conversation with a man in Mississippi who had publicly decried Obama’s recent executive order that will close Guantanamo Bay (Camp Delta) within a year while granting legal rights to those incarcerated like the Chinese Uyghur Muslims held there for years without formal charges or trial.  In 17 current cases, detainees were found innocent of any wrong doing and worse yet, some Uyghur prisoners arrived at Gitmo months after being kidnapped near Afghanistan by U.S. supported vigilantes who were paid bounties to round up suspected terrorists. I replied by applauding the executive order and let him know that I had read on, past the section granting constitutional rights, to the section with a clearly worded directive ordering trials and punishment for those the evidence suggests are truly terrorists.

This is not, and was not, a political argument for me.

gitmo-prisoners

My new “follower” on Twitter used the heavily charged word “terrorist” during out talk to describe the detainees still held at Guantanamo and said they did not deserve constitutional protection. He went on to say that the terrorists were being well cared for and nothing at Gitmo could be “construed as torture.” I contend (ed) that being separated from your family and locked in even in the cleanest of cages for four to eight years with recreational water-boarding occasionally on your schedule could hardly be construed as a tax payer funded vacation in Cuba….Terrorist is a word we have been conditioned to associate almost exclusively with the Arab world, so it is easy to imagine that where there is religious smoke  there is terrorist fire; conversely to entertain “torture” as a part of the American lexicon is to appear anti-patriotic,or treasonous at best….

Last week I was talking to Diaster Relief Shelters founder Roland Catellier about the trials inherent in fund-raising for homes and dormitories in Sichuan where millions are still without adequate protection. Those Chinese now living in temporary shelters may well be sharing cooking and toilet facilities with dozens of other families. It is a disaster-induced prison with many innocents serving indeterminate sentences for the crime of poverty.

Collecting funds to help survivors of disaster or trauma is the greatest challenge of any charity in China.  Many people view the Middle Kingdom and all its inhabitants as economic terrorists who are part of an industrial entity that has robbed them of jobs or shut the doors on their neighbor’s family business. And the huge and faceless numbers of those dead in China keep us and any Chinese who could help from looking too closely at the anguish partly made of indifference, or helplessness or fear of falling into some mournful abyss. It is hard for many to care amidst soaring unemployment that has now washed ashore in China and the beleaguered in Sichuan are hard to segregate from the 900 million others in poverty trying to live on less than $1.50 a day.

Sichuan Destruction

I feel ill today and spent the day, when not sleeping, in video and written excursions away from fever and body ache. There is no fun in dwelling in physical or societal misery and I spend more time in concocting solutions than I do recounting trials. So, today I read and  listened to teachers and practictioners of comfort and compassion. My favorite diversion today was a visit with the “happiest man in the world,” Matthieu Ricard, a Buddhist monk, author and photographer via his lecture on TED.Even the man whose extraordinary bliss has been scientifically documeted spoke about the fleet-footed nature of feelings. He acutely feels anguish and sorrow, but can skew his thoughts and actions toward solutions and reconciliation. His spiritual leader recently said that while he often diagreed with George Bush, but he loved him–and I believe him.

I know, as one who lives daily with the extreme and varying degrees of pain associated with an autoimmune disease, that it is through compassion or sharing that I can dissolve associated anger, irritations or suffering. Teaching and writing are my active meditations, my ways of showing compassion: In classes where I really give of myself I often vanquish colds, unlock painfully secured limbs or transform a mood from depression and despair into extreme contentment. And the receipt of good teaching and compassionate words that issue from sage friends like Des Walsh, Zach my monastic guide and can have the same impact.

Ricard talked to the unseen dual nature of things like the depth of an ocean below a roiling, temperamental wave: There is more than meets the eye in all things. It brought me to thinking about how charity and compassion and even health are often hostages of  our narrow fields of vision–those accepted by us, even if foisted upon us, without compassionate investigation on our part.

The first thing a police negotiator does in a hostage crisis is to begin calling the victim in peril by their true name so that the perpetrator can hear and see that he is a life threat to a vital, breathing person, a sentient being and not just an object for ransom, or a means to an end. There is always hope that you can resonate with the good, the ocean below, in even the most violent of waters.

charity

Michael Berg at the Kaballah Center says in a recent article that we must make conscious decisions that bring us to a place where we are willing to experience the pain of taking on the burdens of others. I think before we can devote ourselves to the Sisyphus-like toil of charity in a place like Sichuan, as has Roland, we must acknowledge some emotional or human connection. we need to see the faces of those in distress, we need to hear their stories and politics will be forced to embrace new priorities. I will settle for even a few more of us taking time to divest ourselves of preconceptions so that we feel an imperative to engage, not war with, people making decisons, not to interfere with our well-being but to survive themselves just one more day. It s then we can follow Berg and feel, to paraphrase Camus, that to help someone you have been taught to revile or to offer money time or comfort to aid someone who may only have minutes to live is a struggle, but one toward the heights of selflessness and it is, by itself, enough to fill any man’s heart.

More in Part II

Addendum: Four good places to begin to appreciate China’s people: Blog of Dreams, Tom Carter, The Library Project, Derrick Chang’s Mask of China

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Whose Enemies Are They? Part II

I recently spent three days and two night with 85 native Chinese English Professors and school administrators. It was a pleasure trip that Expats in China who suffer from conversational anemia would have loved. This journey was rich in cultural and intellectual nutrients. Since most of the scholars there were educated in both China and the west, it made for great interactive subtleties, and an occasional journey into densely forested woods of dark humor…

At one point during our travels I was verbally recalling a story about four Chinese exchange students who, after 9 months of absence from their classes were reported missing and subsequently found dead in their Australian flat.  Without hesitation one professor wryly queried, “were they allowed to graduate?”

mao_leading_peasants

The professor who spoke is a bit of living history: his first job paid about 20RMB per day ($.15 cents then. By contrast an enlisted man in the US Army made $3.00 then) and his driving ambition was to save enough to be able to buy a bicycle. Bikes sold for 100 RMB at the time, but only if you had a voucher permitting you to to own one. And even with a voucher there was a bribe that often had to be paid locally that tacked an extra 100 RMB on to the final price. He was one of many intellectuals driven to the countryside during the cultural revolution in an attempt to teach them humility and put those like him more in touch with the proleteriat–the working class. He knows, as shown by his retort, that China has sadly followed the west into areas of industrialized education and that those with money or power need not study nor even attend class to attain a sheepskin in China or America.

Another professor then shared with me a game started in the 80’s in Wuhan (one of four directly controlled municipalities), but is reflective of the time in which he grew up, a time when “authority figures—teachers, landlords, monks and nuns, bosses, intellectuals, doctors, Party leaders—were ‘struggled against’ by gangs of teenage revolutionaries called Red Guards.” The card game, called Beat the Landlord–Dou Di Zhu– (literally fight the landlord) is now wildly popular on the Internet here and has some 20 million players on “QQ” (the most popular of messenger services here in China), allows two “bandits” to gang up on the “landlord” in order to allow one of them to divest himself of all cards and win. The social ramifications are now gone and the meaning all but lost on one of the younger teachers who was listening to music on his Mp4s and feigning interest as would American youth over talk of days of black and white TV or civil rights marches. He attained his diploma the old fashioned way: he earned it albeit with a bit less sacrifice. But, having heard such stories many times before he lacked interest in the topic.

cultural revolution

Also at the gathering were members of a few of the reviled groups labeled as such during the Cultural Revolution: The “Nine Black Categories”: Landlords, rich farmers, anti-revolutionaries, bad influences (the catch-all available in any culture), right-wingers, traitors, spies, capitalist roaders and lastly, intellectuals—scholars have been last, or next to last in Chinese caste hierarchies since the Yuan dynasty where they were only slightly better regarded (ninth) in that caste order where beggars were tenth. Present too were past members of the Hong Wei Bing (Red Guard) the more violent of whom persecuted scholars, committed acts of violence against landlords and others (even Deng Xio Ping), famous temples, shrines, and other heritage sites (4,922 out of 6,843 were destroyed). Now all of us, including two Gweilo (“ghost men”) were sharing rice at the same table…

On day two, one of the four “Waijiao” (literally outside teacher, but used to denote any foreign lecturer), having not heard the instructions (in Chinese)  early on in our adventure, boarded the wrong bus; hence, we were one person short in our count overall. Speaking in Chinese some of the teachers near me began grousing that it was, of course, a foreigner holding up what was to be called later a “long march” though an area cave. In fact what had happened was that a couple of other native “bad influences” were late due to having gone one Baijiu ( legal Chinese moonshine) over the line the night before. The Chinese teachers, accustomed, but resentful of the leeway given to foreign teachers, were unified in their belief that an outsider was the cause for delay.

I spent a lot of my trip directly and obliquely querying teachers and staff regarding their attitudes toward visiting teachers all of whom are accorded the title of “Foreign Expert” by the provincial education office even when only qualified to teach English by virtue of their country or skin color of birth–credentialed and talented Waijiao are hard to come by here.

Later when at a table with graduates of top schools domestically and abroad it came as no surprise to me that when introducing members of the group seated together a young lecturer referred only to his colleagues as “professors” and ignored giving titles to the two foreigners present; so, later that night during a karaoke break I did not even flinch when another junior faculty member angrily asked friends in Chinese, “Who invited the Waijiao?” They are weary of the unacculturated backpackers who pass though schools with far more in the way of critical opinions than useful skill sets to share….

After twelve years of post secondary education and three decades in the classroom, mostly overseas, I am secure in my scholarship, attempts at cultural sensitivity and pedagogical abilities. And while hurt and, yes miffed too, I try to understand the frustrations of the younger, poorly paid intelligentsia who react more negatively with more vigor as the west fails to recognize the monumental changes in China of the past 15  or so years thus putting these savvy scholars on the same cultural bus as some of their revolutionary predecessors or corrupt present day business and political leaders. The world media has most of the west still reveling in anything draconian while failing to give credence or applause to any positive steps toward becoming responsible global leaders and resentment runs high here.

The west is engaged in a newly branded western game of  Beat the Landlord as China begins to dominate certain world economic sectors. And our failure to engage them and recognize and encourage  accomplishments, a punishment model approach to change, is fueling a long held distrust of those on the far side of the wall. One academic told me that it will take time for the people of China to manifest a viable bill of rights, “perhaps more time” he told me, “than it has taken your country to deconstruct yours into a bill of rights and wrongs.”

It is a dangerous, knee-jerk nationalism that we foster in both east and west when we don’t acknowledge that most Chinese people still long, and are willing to struggle for, the present day equivalent of a revolutionary’s bicycle…

More in Part III

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The play’s the thing!

chinese drama

English majors studying for various degrees within the Guangdong University of Foreign Studies performed four dramas last night. This year the 11th annual contest, for the first time in its proud history, braved the use of contemporary plays, condensed into 23-minute masterpieces by the students, most of whom had no prior theatrical experience at any level. To add an extra challenge, they employed peers as dubbers who spoke every character’s lines in perfect synch’ with onstage cast counterparts. They built sets, designed and tailored costumes, researched and applied their own make-up, rehearsed the shows wherever they could find space for groups of 10-16 and did all of this while attending the usual Chinese course load of 30-35 hours of class. –all this just prior to final semester examinations.

Chinese Drama Night

The plays were all sober American classics: Cat on a Hot Tin Roof; Desire Under the Elms; Madame Butterfly; and the not literally sober, Who’s Afraid of Virginia Wolf. The writers had done their homework and rendered the essence of each play accessible, understandable and moving and with a flair I have not seen to date in Chinese or American students–and I have had the honor to judge speech and drama contests at countless provincial and national competitions in Asia and the U.S.. And the brief, but creative, humor-filled curtain calls that lent laughter and reprieve to a heavy night were extraordinary (Brevity is the soul of wit). And the show was emceed by beautifully articulate and professionally poised undergraduates who did not seem a bit intimidated by the thousands of their peers and  the resident and visiting VIPs in attendance.

Madame Butterfly

I left wanting to write an open letter to the leadership at China’s top companies to tell them that they are fishing in the wrong waters for talent–they usually interview at schools with prestigious names–and that they should drop more than one line in the provincial pond at 广外 “Guangwai” University. No other school, out of the dozens I have visited, has been as rife with risk-taking enthusiasm, project management skills and enviable language and cultural strength. This campus would be first on my list of places to catch self-starters who have the the traits I would seek  in an employee: motivation, hunger and the ability to putin to practice, and into in cultural context what they have, and will, learn.

This is not a post about me, but you have to know that I have some authority, albeit limited,  to pour out praise: I have a room full of trophies from my years as a debater and interpreter of drama in High School and in College on a Presidential debate scholarship; I have taught college dramatic literature classes;  I have written and produced two plays;  I have founded three theater companies two of which are still in production; I have acted on stage in in film in over thirty professional productions and have been a stage director for everything from dinner fare to modern opera with the San Antonio Symphony, once winning me a grant from the Texas Commission on the Arts and Humanities that allowed me to study and socialize for a month with  directors like Morton DeCosta (Broadway and film director of Music Man and Mame), Douglas Turner Ward (Director of the Negro Ensemble Company and Ceremonies in Dark Old Men), Joseph Chaiken (author of On Becoming an Actor and director of the Open Theater), Peter Weir (Dead Poets Society..)…

The students were infinite in faculty, noble, brave and wonderfully advanced in linguistic and dramatic skills considering their level of training. I am proud and humbled to have been a part of a great work that many, like me, will long remember….

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AdTech, AdGate and Blue Collar Blogging

Returning in the plane from the AdTech conference in Shanghai I remarked to a colleague that I thought blogger, author and social media icon Shel Israel to be a wonderful writer. My associate replied with “As good as you?” I was struck dumb, unable to answer as I wasn’t sure whether it was meant to be a compliment or was a ping to test the depth of my self actualization. I didn’t answer immediately and instead set about reviewing in my mind the event I had just attended and tried to solidify my thinking on a number of issues raised while in Shanghai…

Robin Li was scheduled to be the keynote speaker for the annual gathering of media, advertising and PR decision makers who come to AdTech for education, networking and the renewal of ties. Li, who has canceled his appearance at the event before, reportedly called the night before the event and announced he would not be there. Rumor has it that he phoned again later and asked if he could send a second to deliver the opening address and AdTech brass demurred because the condition was added by Baidu that there be no question and answer session.

An official statement was released by AdTech later in the morning that indicated Li had called off his speech because of a sore throat and AdTech had opted to form a panel of experts on his proposed topic rather than accept a stand-in from Baidu.

What really prompted Li’s absence is less important than the absence itself: BAidu, a NASDAQ company, under fire for alledged complicity in search result suppression for money in the Sanlu Milk Crisis, puported willful acceptance of funds (15-20% of gross ad revenue) from unlicensed pharmaceutical companies, Intellectual Property battles in court regarding music download links thought by the recording industry to be illegal and constant criticism from search engine professionals and Internet publications regarding the manner in which Baidu marks (or fails to delineate) paid ads as different from organic results. The fact that Li was not available to answer in any fashion to charges levied against the company gives credence to those who, for whatever reason, look to diminish Baidu’s powerful presence in the world’s largest Internet market. Li had a chance to answer to allegations, allay fears, and rescue credibility and revenue, but did not. I would have been there had I needed an assistant to lip-synch my remarks. But, Baidu, like many Chinese companies has not always taken the management road best traveled and did not hike it at AdTech. I heard a PR industry old-hand remark that even if their PR company had the chutzpah to issue them sound advice/ultimatums they would likely not have listened. Even the hard hit Sarah Palin, stared down an army of spin doctors and managed to put a little lipstick on the face of some very ugly remarks. She did not win the nomination for VP of the United States, but she won a great many supporters by putting up a fight.

Later on at the conference I was a member of a powerhouse social media panel where I was fortunate to share the stage with Joe Chen, Ceo of Xiaonei, Jigsaw Media Partner P.T. Black, Magdelena Wszlaki the Regional VP of Agenda Corp and Jeff Lyndon a 26 Year old VP of Interzone Futeball and already a pioneer in China online gaming. One of the questions moderator Black asked of us was to answer to a P&G executive’s recent remarks indicating that he did not see the efficacy of social media over conventional advertising. All panelists were in agreement that to shunt conversation, conversation being itself the rightness and reason for social media, is to assume that consumers are less informed about their own needs than the corporation that is pitching them. Feedback and engagement are the mediums in which we will grow excellence, social responsibility and honorable brand loyalty. We are he worst judges of our own foibles and failures no matter how bright or seasoned a veteran of any professional war we might have fought in….

As for comparing myself to Shel Israel?:  I am currently reading–and I am shamefully tardy in doing so–the book, Naked Conversations, that he and Robert Scoble penned. It is a must-read for anyone in Social Media. It is a brilliant treatise that truly stands, as stated by Chris Pirillio, as an unofficial sequel to the Cluetrain Manifesto. Shel’s genius as a writer lay in his ability to take a starched white-collar idea and transform it into a blue-collar working treatise that speaks to the needs of a diverse tribe of social medians. He is a better writer than I am and I am not less of one for acknowledging that fact. I am not afraid of conversation and while my competitive self likes winning I warmly applaud mentors and masters….

Baidu, or any company, would do well to join the party (not that one…) and join in on the many conversations, those that honor AND those that harangue, which can only make us better business people, more responsible netizens and decent global citizens.

Book Reviews,China Blog,China Business,China Editorials,china internet,China Search Engine Marketing,China SEO,China web 2.0,Chinese Internet,Chinese Media,chinese serach engines,Xiaonei

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Chinese Twitter and the #080808 Twolympics

A 4th year Chinese student in IT dropped by today and laughed at me spending as much time delighted by news appearing on my i-Phone as on the television. It took a long time to explain to someone, who isn’t even allowed a TV in his dorm or access to much outside of the school intra-net, that I was (insert wry smile here) “riding a wave into the future of social media”  I was “tweeting” a story about an Olympic medalist friend of mine and realized that the student  was not even alive when my buddy won his cache of medals. But, I am lucky enough to stay young and trendy (2nd wry smile goes here) because I play in the social end of the web’s information pool.

I have virtually stopped using my RSS news readers since social media ‘s soup of the day, Twitter, saw its user base explode in recent months. I get sent (tweeted) dozens of links a day that I dutifully follow to viral fun and even breaking news that might not have reach me via email alert for several more hours.

Twitter + Olympics

I have also have made a host of new “friends’ around the globe. The blogosphere, before I slowed down my postings, brought me almost daily into a cohesive network that connected me to dozens of like (and not-so-like) minds in China and elsewhere. Debate, helpful web information, coping strategies and places for fun and personal development appeared in ping-backs, linked posts and comment threads that I would discover via statistics programs, and aggregation tools like Technorati.

These days most of the news, reviews and acerbic boos I track are first broadcast in real time over Twitter, Friendfeed and Facebook. And yesterday’s (a way to view aggregated info on a single topic)  during the Olympic Opening Ceremonies was just straight-up fun! David Feng, the hardest working tweeter in the business, did a better job at translations, and commentary than did any of the newscasters on CCTV or Pearl (HK). Kaiser Kuo, Paul Denlinger, Thomas Crampton, China Buzz (from the news center), Rebecca MacKinnon, Papa John. , Marc (from inside the stadium), , and a host of others joined the creators, like , of a phenomenon that was and is by turns funny, wonderfully irreverent, informative and better at fashion critiques and obscure celebrity sightings than (insert the dubious catch of Canadian language geek DaShan walking with the Canuck team) is Perez Hilton’s army of snitches. And they do this while character-cuffed to 140 (133 if you count the hash tag) keyboard ticks a tweet.I think having to compress  thoughts quickly and concisely forces you to write free of your normal subjective shorthand and makes for unusual candor and sometimes great comedy: Cyber-Haiku.

Twolympics

Twolympics

Intermittent breaking news about the Hurricane near the US and the deeply disturbing report of a Russian attack on the Georgian capital was woven into observations being made during the parade of nations. If you were following along, you did not want for flash bulletins on anything of importance inside or outside the venue.

You can follow, or join in, on the micro-madness (you are gonna need to draw on that course you took in speed reading) here at  #080808, view some of the icons, and click on them to follow folks, created for the ongoing funomenon here: Icons

And just so you know that the rumors of traditional media being dead are truly and greatly exaggerated: The organizers and participating Chinese-Tweetlandians were humbled and impressed by a mention in The Times where, if you want the skinny on the people and reasons for all of this you “can read all about it” here: Chinese Tweeters Celebrate Olympics With #080808 – NYTimes.com

As veteran film producer/director, and wholly addicted tweeter, Siok Siok Tan broadcasted last night: “Twitter is fun again!!” Yes, that and a lot more….

Sorry, I need to go now and tweet that I wrote this story….

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Chinese & American Online Searchers …

I enjoyed an article today about the search habits of Chinese and American youth. The short story is that the search stats for product information are incredibly similar:

Give advice to others about products/services purchased
*

Chinese 18-34 **Americans 18-34

 Regularly Regularly

 Search Online Search Online

Regularly 56.1% 53.8%

Occasionally 42.5% 43.9%

Never 1.4% 2.3%

Source: BIGresearch, *China Quarterly (Q2 2008), **SIMM 12 (Jun 08)

What was not a shock to me, but might interest the folks who most read this blog (56% from the US)  was the way they shared information after they secured what they were looking for online: where American young adults prefer to pass information person to person or via email, Chinese Netizens text message, or call each other. So, that’s what is going on in most classrooms in China: They are not sending the exam answers to their buddies, they are just doing SMS reviews of that new i-BOD or i-Fone at the local electronics speakeasy.

As seriousness aside, it is a shock to a first-time visitor to see how prevalent SMS texting is here. I pampered myself a few weeks go with a movie and a pizza. It costs about 20%  more here (and 60% if adjusted for cost of living) for that combo than in the states–and we want them to quit buying 60 cent DVDs, but I digress. At Pizza Hut I guestimated that  2/3 of the people within view were either on the phone, sending a message or playing a game. And later, IN the theater, about 10% of the crowd there for Kung Fu Panda appeared to be glowing in the dark from ambient light coming off their cell phones.

What I found when i was teaching was that a rumor, truemor, or current event release could travel to every student residing at the far reaches of the campus faster than any Public Address system. Smart application designers are going to learn how to leverage that power in the very near future. I look toward mobile entrpreneurs to find ways to effectively deliver viral ads in the body of messages.

Me? I am still looking for a cheap James Bondian style pen that will jam non-emergency calls on the train, at restaurants and movie houses and broadcast parental style admonitions to the offending parties.

The more authoritative post is here:

Both Young Chinese & American Online Searchers Spread the Word but Differ in How They Communicate Findings, According to BIGresearch – MarketWatch

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